Refund policy

Refund Policy: Due to the nature of our product; all sales are final (except in the case of products delivered In defective or damaged state. If so email Shaylasnappednails@gmail.com within 48 hours of receiving the package and include an image of the defective or damaged product). 

 We are not responsible for any late deliveries or packages that are lost, stolen, or damaged; once your order is shipped. Please ensure that you give the correct shipping address to prevent delivery issues. If any issues occur with your package please contact USPS. If your package is returned to us because of an address issue, please contact USPS to arrange delivery to the correct address. Otherwise, you will receive an invoice with a reshipment fee for your package. You will not receive a refund for a package that is returned to us.

 

You can always contact us for any return question at shaylasnappednails@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds 

Refunds will only be granted if there is an error such as receiving the wrong order. All orders are custom made. No returns or Exchanges